Eric went above and beyond the call of duty. Noticing my lockbox-magnetic-Key was on my AC unit when he performed maintenance check..He advised me to hide it a “safer” location.
Eric and Jalen did a fantastic job of installing my new furnace/air conditioning. They were efficient and left my home in perfect condition. They are also very friendly and informative - kept me aware of what was being done throughout the process.
Eric did a great job.
My heat went out in this very cold weather. I called just after 9 am and they said they could come out the same day between 12 and 5. They called about 10:45, asked to come out early and were there not long after 11 am. Eric found the problem quickly, fixed it and made sure the furnace worked before he left. I would recommend Burton to anyone.
The gentlemen that came to service my furnace were very professional and courteous. They are very good about explaining everything that they did. I appreciate their knowledge and explanations.
I have always gotten a call first because I don’t open my door that easily. Eric was very nice.
I scheduled regular maintenance and winter set for our furnace. I was on the schedule within the week. The associate from Burton's was Chris. He arrived with a smile and assured me he'd check everything out. While he was working I asked about the new UV air purifier. He had a fact sheet in his bag. After a few quick questions I had him install one, as my wife is a brittle Asthmatic, anything we can do to better her quality of life. I had a moment of sticker shock. The price was way below what I expected. Then Chris did a shutdown final test of the A/C. He discovered a malfunctioning capacitor which was replaced the next morning by Eric on warranty. These young men are smart, fast, and enjoyable to have in my house. Great Experience as always with Burton & Sons Inc!
Burton and Sons took care of our AC issue quick and efficiently. Could not be more pleased with the service and the pricing was excellent for the work provided.
Professional, on time great job
Erik was very personable and knowledgeable...
Eric was prompt, meat and quick also very polite and have me some suggestion on maintenance. Thank you Eric! Great job☺
Although we had a little trouble connecting by phone (probably my fault). I was very happy with the service and cost was reasonable as well
I had a very good experience with every person I talked to on the phone and the installers. The service was great and I am very satisfied. I have already recommended your company to two friends.
My technician answered all my questions about the humidifier, furnace sensor, filter, etc. We now have heat again! And getting a rebate makes the whole experience even better! Thank you. Plus, I called this morning and got service by early afternoon.
Excellent service, great people, very dependable.
Eric showed up right on time, was very professional, knowledgeable and friendly! Thanks Eric.
Eric Schwartzenberger fixed our air conditioning problem quickly and at a competitive price. As a result of the great service throughout the company, we signed up for the annual maintenance contract.
Eric showed up promptly, diagnosed the problem very quickly, replaced the part, told me what happened and why, and gave me a quick 101 on AC maintenance. As a teacher, anytime I learn and can feel like an expert, that is what would keep me coming back. Thanks Eric!
My appointment was for between noon and pm. Shelly called me at 1pm to advise the the tech was on his way. Eric S. showed up 15 minutes later. The tech was a 100% professional. Uniform shirt, neat appearance, very polite and very knowledgable. I will recommend Burton & Sons to anyone that needs HVAC services, and give them and tech Eric S. a well deserved 10 across the board.
Will continue to reccomend.
Eric, who did out AC service has been here before and is very professional, and personable. I cannot say enough about his customer relations skill and his work, both are top shelf!
Eric was great, professional, prompt, courteous and answered all questions. Really great job by him!!
Both guys were extremely professional and did a wonderful job installing a new hot water heater. I'm very happy with their service and I'll be a customer for life. Please thank Eric and Allen for the great customer service they provided.
Prompt call after leaving email service call online. Erik was very informative and knowledgeable, answered all the question we had.