Jalen did a great job. He was super nice and explained everything. Thank you!
Jalen explained what he was going to do. He was quick and efficient.
Very satisfied with the service that was done thanks, Burton&son.
Your serviceman was polite, informative and a pleasure to deal with. As usual we were pleased with your company’s service.
I noticed my air conditioner stopped working last night… hot and humid and same forecast for today! I have animals and was recommended to try this company by my neighbor as this is their only one they use. They have a 24 hour emergency line which I called and explained my situation. They were very caring and came out today and it was fixed! Caring and prompt service! I will be using this company from now on! They were highly recommended to me and I’m also passing on this recommendation!
Friendly, knowledgeable,respectful, helpful and professional!
Excellent experience! My hot water tank wasn’t working. So, I “googled” looking for a company. Found the Burton and Sons website. As I was perusing the site, an online tech messaged me, which was awesome and so helpful. I called around 9:30 am and the service tech, Jaylon was there by 10:45 am. He was super polite and friendly, diagnosed the problem, quoted me a price then after running to get the part was done by 12:30!! Fast, friendly service, super helpful all around. Thank you!!
After seeing what a good job Burton and Sons did replacing our hot water heater last year it was easy to make the decision to use them again for a whole house AC replacement. The ladies in the office as always did a great job setting up the appointment at a very busy time in 90 plus degree weather. Jalen and Joe were the Service Techs that did the installation and did a great job along with educating me about the new unit. Eric was great as well doing a follow up call to make sure everything was working properly. Great work out of the Burton Team! Mitch in Livonia
Jalen was very professional. Service was great.
Jalen came out to look at a very slow drip in the basement from the in the line from the furnace to the A/C unit. He not only stopped the drip, but also corrected a loose electrical connection that would have caused an issue down the line. Thanks Jalen.
Burton and Sons is friendly, fast and if you need immediate service, are the only ones to respond to your call by a very friendly and helpful Kelsey.
Great service, knowledgeable and didn't try to sell something I didn't need. Will definitely call this company for all my future needs.
The guys did a great job installing the air conditioner and just in time with the hot weather moving in over the holiday weekend. They took the time to show me what had been added as far as plumbing was concerned with the new system. Thanks guys. Also, want to thank Steven for installing my new kitchen faucet, I just love it. You guys ROCK!!!!!
The title says it all.
We were happy with the service
I have always had good experiences with your company. Your employees are excellent! They have always been very friendly, courteous and knowledgable. I appreciate Jalen taking the time to explain what he was doing, what he found and answered all of my questions.
Service is always completed and done in a timely manner. Enjoy working with Burton and Sons! Jalen was friendly and courteous.
Jalen was very friendly and knowledgeable.
Jalen performed very thorough maintenance inspection on our air conditioning unit. He was prompt, courteous and very professional. We feel confident that our conditioner will perform perfectly for us this summer. If not, we know we can count on excellent service from Burton & Sons.
Jalen was very pleasant and polite. His professionalism was displayed, and his service was exceptional.
Your service person should look and spell Customer's (my) name correctly. My name is "Yong", not "Young"
I’m so glad that I had Burton’s come to not only fix a leaky pipe but install the gas line and hook up my new stove. Very timely and affordable!
out in 2 hours to install tank, left the area very clean after job very good workers
have been using your company for years and always satisfied.
Thank you for helping me make sure my furnace is working good and efficient.
The job was done to perfection. Attention was paid to detail. They were very knowledgeable, honest, took pride in their work and were very respectful with my property. This has been a good experience right from the first call to the office to the end of the work. I would highly recommend this company.
Jalen is the most polite and courteous service person we have ever had at our home. He was thorough, knowledgeable, and left our home as he found it. We will definitely call Burton and Sons the next time we have a plumbing issue.